Payment Policy

Last updated: November 10, 2025

At Fiorivive, we are committed to providing a safe, seamless, and transparent checkout experience for all our customers.
This Payment Policy outlines the accepted payment methods, currency standards, and important details related to billing security and compliance.

Accepted Payment Methods

We currently accept PayPal as our official payment method at checkout.
You can complete your purchase securely using your PayPal balance or any major debit or credit card linked to your PayPal account.

We also plan to expand our payment options in the future to offer additional convenient methods for our customers.

Currency for Transactions

All transactions are processed in U.S. Dollars (USD).
If your payment is made in another currency, your financial institution may apply its own exchange rates or additional fees, which are beyond our control.

Secure Payment

Your payment security is our top priority.
All transactions on our website are protected with SSL (Secure Socket Layer) encryption, ensuring your personal and financial information remains confidential and fully protected throughout checkout.

We never store or share your full payment details.

Shipping Policy Overview

We take extra care when packaging and shipping lighting products to ensure safe arrival.
Orders are typically processed within 1–4 business days, and delivery usually takes 3–9 business days, depending on your location.
Deliveries occur Monday through Friday, excluding U.S. public holidays.
For complete information, please see our full Shipping Policy.

Return & Refund Policy Overview

You may request a return or exchange within 30 days of receiving your lighting fixture.
Returns are accepted for items in new, unused condition with all original packaging intact.
We offer free return shipping and do not charge restocking fees.
Refunds are processed within 10–15 business days to your original payment method.
Please review our full Return and Refund Policy for complete details.

Privacy Policy Overview

Your privacy matters to us.
Fiorivive collects and processes customer data in accordance with applicable U.S. privacy laws and uses advanced encryption and security measures to protect your information.
To learn more, please read our Privacy Policy.

Google Merchant Center Compliance

Fiorivive fully complies with Google Merchant Center standards.
We ensure that all product, billing, and checkout information is accurate, transparent, and compliant with applicable eCommerce policies, giving customers a trustworthy and reliable shopping experience.

Need Help?

If you have any questions about our Payment Policy or need assistance with your order, please do not hesitate to contact us.

Store Name: Fiorivive

Email: info@fiorivive.com

Address: 200 South Biscayne Boulevard, Miami, Florida 33131, United States

Operating Hours: Monday to Friday, 08:00 AM – 05:30 PM (GMT-5)

Contact Page: https://fiorivive.com/pages/contact

Your feedback is highly valuable to us, and we aim to respond to all inquiries within 48 business hours.